PORTA is classic, restaurant-quality Italian food that is delivered to your door, and ready to eat in less than 15-minutes. We offer a weekly, bi-weekly and monthly subscription box that can be paused, skipped or cancelled at any time. Give it a try!
You should cook with PORTA for the following reasons:
1) Our PORTA chef's create delicious, handmade Italian dishes that you can only find in a dine-in restaurant
2) It is delivered directly to your door, cooked in 15-minutes or less, and saves you time and effort (minimal clean up!)
3) It is affordable, has flexible plans, and can be paused, skipped or cancelled at any time
Let us make your kitchen taste like a home.
Yes! Our service allows you to choose between weekly, bi-weekly, or monthly deliveries. Our service is extremely flexible, allowing you to change your selections or even skip a delivery week - as long as it is done before your selection deadline (Saturday at 11:59pm EST on the week of your delivery).
Yes, you may unsubscribe from PORTA at any time. Visit www.eatporta.com, click "account" in the top right corner, then scroll down and click "cancel subscription." We'll miss you!
We offer free delivery on our medium and large boxes, and charge a delivery fee of $4.99 on small boxes.
Yes, you have the ability to change your order up until your selection deadline, which is Saturday at 11:59PM EST on the week of your delivery. There are no restrictions on which items you order!
All of PORTA's meal options should take less than 15 minutes to cook. They require some cooking time in the oven or on the stovetop to bring your meal alive and activate all its delicious flavours.
To ensure you cook your meal perfectly, follow our chef's instructional videos here!
PORTA's products are all freshly made by hand at our kitchen in Toronto and then flash frozen to lock that flavour in.
We source all of our ingredients directly from trusted partners - many of whom are from Italy. Our flour for our Roman-style stirata pizzas comes from a 4th generation family-run mill in Le Marche, our San Marzano tomatoes come from Campania, and our extra-virgin olive oil is made by a close family friend in Puglia.
We then package all of that delicious food into a box using freezer-grade insulation, keep it cold with dry ice, and deliver it to your door safely.
All of PORTA's items arrive frozen, shrink wrapped and using minimal and mostly recyclable materials.
To ensure you maintain the quality of our ingredients, please keep everything in your freezer until they are ready to cook.
You may choose to keep your desserts in the freezer for longer shelf life, or in the fridge if you plan to eat them within a few days.
The cost depends on the size of the box you choose and which items are in that box. We offer a box with 6, 9, or 15 dishes and they can be filled using your choice of pizzas, pastas, risottos, desserts and pastries.
Pizzas are $11.99, pastas (2 servings) are $18.99, risotto (2 servings) are $14.99, desserts (4 servings) are $15.99, and our pastries (4 servings) are $12.99.
The minimum cost, then, for a 6-item box of pizzas is $71.9 (plus $4.99 delivery fee for a small box).
In a medium box you will get $1.00 off each item, and with a large box you will be discounted $1.33 off each item.
Check out our pricing here.
No, there is no minimum subscription length.
Once you subscribe to one of our plans, you can easily skip a delivery week, pause your account, or cancel your subscription entirely. Just make sure you do so before your selection deadline, which is Saturday at 11:59PM EST on the week of your delivery.
The health and safety of our team is one of our top priorities. We ensure that all our employees are equipped with the proper materials to protect them from Covid-19. This includes providing them with masks, eyewear protection, and reinforcing proper social distancing measures. Additionally, we have daily health screenings to ensure everyone is working in a safe, covid-free environment. Our courriers also practice contact-free delivery by leaving your Porta box at your front door while respecting social distancing protocols.
We really want Canadians to try our restaurant-quality Italian so they, too, can appreciate our premium ingredients and classic Italian flavours. If you'd like to receive an exclusive offer, sign-up for our newsletter at the bottom of our website.
At the moment, our service is available in select areas of Ontario.
In the coming months, we will expand to the rest of the province and eventually to the rest of Canada and the U.S.
To see if we're delivering to your area, click the "Get Started" button in the top right corner and enter your postal code.
To cook our pizzas and pastries all you will need is your oven.
To cook our pastas, you will need a medium-sized pot, a sauce pan, a cooking spoon, and some salt & pepper.
To cook our risotto dishes, you will need a medium-sized pot, a cooking spoon, some butter, and some salt & pepper.
For our desserts, you need a spoon!
Click here to find videos on our cooking instructions for all of our menu items.
A menu item is either 1 pizza, 1 pasta (2 portions), 1 risotto (2 portions), 1 dessert pack (4 portions) and 1 pack of pastries (4 portions).
How It Works
We know the word "subscription" can seem intimidating, and that's why we want to make this a stress-free process. Once you subscribe to PORTA you have the flexibility of changing things up whenever and however you want. Whether you want to skip a delivery, add a delivery, or fully unsubscribe, you are able to conveniently do so through your account. The same applies for changing up the items in your box - we encourage you to try new flavours each time!
We are excited to see you're joining PORTA! To place your first order, follow these simple steps:
1. Go to https://eatporta.com/
2. Click on "Get Started" in the top right corner
3. Read through our different plan options, including box sizes and delivery frequency
4. Select which plan works best for you
5. Begin selecting your items for your first PORTA delivery, then click "Checkout"
5. Follow the prompts in the checkout process (input shipping information and payment information)
6. After, click "Pay Now" and you're good to go!
You'll receive an email with your order confirmation and then you're done! Welcome to PORTA!
Our PORTA boxes come with thermal insulation and dry ice to ensure that your products stay frozen.
Everything else that comes in the box is decided entirely by you!
You can order our small box with 6 items, our medium with 9 items, or our large with 15 items.
The serving size of our menu items vary per product.
One of our pizzas will serve one person, one order of both our pasta and risotto will serve two people, and both our desserts and pastries serve 4.
For 2 people, our small box would be a great option. This box will come with 6 items of your choice, which may include any combination of pastas, pizzas, risottos, desserts and/or pastries!
For 4 people, our medium box would be a great option. This box will come with 9 items of your choice, which may include any combination of pastas, pizzas, risottos, desserts and/or pastries!
For 6 or more people, our large box would be a great option. This box will come with 15 items of your choice, which may include any combination of pastas, pizzas, risottos, desserts and/or pastries!
In order to make your selections, follow these simple steps:
1. Visit www.eatporta.com
2. Click "Get Started"
3. Select your Box Size & Delivery Frequency
4. Choose your menu items
The minimum purchase required is our small box in which you can choose any 6 menu items. You can decide if you want to receive this box weekly, bi-weekly or monthly!
To choose your menu items prior to delivery, you will have up until your selection deadline. Your selection deadline will be Saturday at 11:59PM EST on the week of your delivery.
All of PORTA's product should be stored in your freezer and cooked from frozen. However, our desserts should be thawed out at room temperature at least 1 hour prior to eating.
Your PORTA food arrives frozen because of the magic of dry ice. Though it's great at keeping your order frozen, it can be dangerous as well. Please follow these instructions to ensure your dry ice is disposed of correctly:
1. After unpacking and placing your food in the freezer, set your PORTA box aside in a well-ventilated place, leaving the dry ice inside.
2. Please do not touch the dry ice, and keep out of reach of children and pets. Also be sure to keep it off any surfaces that might get damaged due to its cold temperature.
3. After a few hours, the dry ice will disappear on its own and you can recycle the packaging.
Yes, our PORTA boxes are 100% recyclable. After you leave the dry ice packages in the box for a few hours to dissipate, you can go ahead and recycle the entire box.
We work hard to source the best packaging materials that keep our products fresh and minimize the impact those materials have on the environment.
All of our packaging is 100% recyclable, except for the stickers found on the pizzas and pasta sauce packaging. With this said, remove these stickers and dispose them in the garbage, and then proceed to recycle everything else.
Additionally, our insulation is recyclable per municipality. Please check with your local area to ensure you can recycle the insulation with your box.
Recyclable items include: PORTA box, insulation (per municipality), pizza and pasta sauce plastic wrap, pasta containers, dessert containers and dessert sleeve.
Sustainability is one of our top priorities at PORTA. We believe that frozen, ready-to-cook meals that are perfectly portioned and using minimal packaging helps reduce waste and ensures food doesn't go bad.
If you have any suggestions for how we could reduce waste further, please let us know and we'd be happy to consider it.
To change your delivery address, follow these simple steps:
1. Go to www.eatporta.com
2. Login to your account
3. Click "Shipping Info" on the left-hand side
4. Then click "Edit" beside your address
5. Change any information then click "Update"
Updating your payment method is both easy and secure. Just follow these steps:
1. Go to www.eatporta.com
2. Login to your account
3. Click "Payment Info" on the left-hand side
4. Then click "Send Email to Update"
5. You will then receive an email with a link to make any updates to your payment.
Yes, we have done extensive testing to ensure that your product is safe and arrives frozen thanks to the thermal insulation and dry ice used in our PORTA boxes. If you are not happy with how your box arrived, please let us know by sending us a note here.
No need to worry, we know your life is busy and that is why we've designed our packaging to keep our products frozen until the end of our delivery window (8:00pm).
Our courier will leave your PORTA box on your porch or in your lobby, and it will be there waiting for you when you arrive home! If you have specific delivery instructions for us, please update those in your account settings.
As of now, you can choose to have your PORTA box delivered on Tuesday or Friday. However, options for delivery days are dependent on your location. Your order will arrive between 8:00am and 8:00pm EST on your chosen day of delivery.
As of now PORTA delivers to select areas in Ontario. However, we will soon expand our delivery to the rest of Ontario and eventually across Canada and to the United States. Look below to see if we're currently delivering to your area!
Acton – L7J
Ajax – L1S, L1T, L1Z
Almonte – K4R, K0A, K4M, K7S, K4P
Amherstberg – N9V
Amherstview – K7N
Ancaster – L9G, L9K
Aurora – L4G
Aylmer – N5H
Barrie – L4M, L4N, L9J, L9X
Belleville – K8N, K8P, K8R
Bolton – L7E
Bowmanville – L1B, L1C, L1E
Bradford & Holland Landing – L3Z, L9X, L9R
Brampton – L6P-L6Z, L7A
Brantford – N3P, N3R, N3S, N3T, N3V
Brockville – K6T, K6V, K0E
Burlington – L7L, L7M, L7N, L7P, L7R, L7S, L7T
Caledon & Orangeville – L7C, L7K, L0N, L9V, L9W
Caledonia & Port Dover – N0A, N3W, N1A, N4B, N3Y
Cambridge – N1P-N1T, N3C-N3H
CFB Kingston – K7L
Chatham – N0P, N7L, N7M
Cheeseborough – K7G
Clarence Rockland – K4K
Cobourg – K9A, K0L
Collingwood & Wasaga Beach – L9Y, L4R, L0M, L9M,
Concord - L4K
Cornwall – K6H, K6K, K0C, K6J
Courtice – L0B, L0A
Dundas – L9H
Essex & Lakeshore – N0R, N8M
Georgetown – L7G
Gluocester – K1C, K1X, K1J, K1G, K1T, K1B, K1W
Grand Bend – N0M
Grimsby – L3M
Guelph – N1C, N1E, N1G, N1H, N1K, N1L, N1M
Gwillimbury – L9N
Hamilton – L8J-L8W, L9A-L9C
Hawkesbury – K0B, K6A
Ingersoll – N5C
Innisfil – L9S
Kanata – K2V, K2L, K2W, K2T, K2M, K2K
Kawartha Lakes – K0M
Kemptville – K0G, K7H
King City – L7B
Kingston – K0H, K7K, K7P, K7R, K7M
Kingsville – N9Y
Kitchener – N2A, N2B, N2C, N2E, N2G, N2H, N2M, N2N,
N2P, N2R, N2K
Kleinburg – L0J
La Salle – N9H, N9J
Leamington – N8H
Lindsay – K9V
London – N5W-N5Z, N6A-N6P
Maple – L6A
Markham – L3P, L3R, L3S, L6B, L6C, L6E, L6G
Milton – L9E, L9T, L0P
Missisauga – L4T-L4Z, L5A-L5W
Muskoka – P1L, P0C, P1P, P0B
Nepean – K2J, K2C, K2G, K2H, K2R, K2E
Newmarket – L3X, L3Y, L0G
Niagara Falls – L2A, L2E, L2G, L2H, L2J
Oakville – L6H, L6J, L6K, L6L, L6M
Orleans – K1E, K4A, K4B, K4C
Oshawa – L1G, L1H, L1J L1K, L1L
Ottawa Central – K1A, K2P, K1N, K1R, K1S, K1P
Ottawa East – K1L, K1K, K1M
Ottawa South – K1H, K1V
Ottawa West – K1Y, K2B, K2A, K1Z
Paris – N3L
Peterborough – K9K, K9H, K9J, K9L
Petrolia – N0N
Pickering – L1V, L1W, L1X, L1Y, L0H
Port Colborne – L3K
Port Hope – L1A
Port Stanley – N5L
Prince Edward County – K0K
Renfrew – K7V
Richmond Hill – L4B, L4C, L4E, L4S
Sarnia – N7S, N7T, N7V, N7W, N7X
Scarborough – M1B-M1X
Simcoe – L0K, L3V, L0L, L4P, L0E
Smiths Falls – K7C, K7A
Saint George – N0E
St. Catharines – L2M-L2W
St. Mary’s – N4X
St. Thomas – N5P, N5R, N0L
Stittsville – K2S
Stoney Creek – L8E, L8G, L8H
Stouffville – L4A
Stratford – N4Z, N5A, N0K
Strathroy – N7G
Thornhill – L3T, L4J
Tillsonburg – N4G
Toronto – M2H-M9W
Trenton – K8V
Uxbridge & Sutherland – L9L, L9P, L0C
Waterdown – L8B, L0R
Waterloo – N2J, N2K, N2L, N2T, N2V
Welland – L3B, L3C, L0S
Wellington – N0B, N3B, N3A
Whitby – L1M, L1N, L1P, L1R
Windsor – N8S, N9B, N9K, N8W, N9C, N9G, N8T, N8N, N8X,
N8R, N8V, N8P, N9A, N9E, N8Y
Woodbridge – L3L, L4H, L4L
Woodstock – N4S, N4T, N4V, N0J
If we're not in your area yet, sign up for our newsletter at the bottom of our website to be notified when PORTA will be in your zone.
Your PORTA order will arrive between 8:00am and 8:00pm EST on your delivery day. If you're not home at the time of delivery, no need to worry, your box will be waiting for you when you get back!
Your PORTA box will be packed the night before your delivery day, and will be delivered to you the following day between 8:00am EST and 8:00pm EST. Rest assured that your PORTA meals will stay completely frozen during transit. Our team has done extensive tests and research to make sure all items can stay frozen for up to 28 hours in our boxes.
Yes! You should receive a text with a tracking link on the day of your delivery day. Though we don't provide a live tracker, your link will provide you with your order ETA. You should also receive a text once your order has been delivered.
Firstly, double check everything in the box - some items may be hiding behind one another. If you still can't find it, we apologize - we know how frustrating this can be. Please contact our customer service team as soon as possible so that we can look into the issue immediately and make things right.
Yes, you can receive deliveries in your condo. In fact, most of our customers live in apartments or condos. Please ensure to specify your unit # in the delivery instructions!
We like to focus on what we do best - making you delicious Italian food! While we do that, we partner with a local courier service in the GTA and they pick up and drop off your orders.
We strive to provide our customers with an enjoyable and seamless experience. We apologize in advance if you did not receive the correct items! Please contact our support team as soon as possible so that we can solve this problem and get the correct items to you.
All payment is done online through your PORTA account. After you choose a subscription plan, you will be prompted to add a shipping address and then add a payment method. Your card will then be charged after the selection deadline passes for each order. We accept most major credit cards (Mastercard, Visa, American Express), Visa Debit cards and PayPal.
The amount you will be charged each week depends on which subscription plan you choose and what menu items you select each week. Check out all our plans and meal pricing options here.
When you place your first order, you will be charged immediately after. Then, based on your subscription plan you will be charged right after your selection deadline passes (Saturday at 11:59pm EST on the week of your delivery).
After this deadline passes and your card has been charged, we begin to prepare your PORTA box filled with all of the delicious meals you have selected!
We accept Visa, Mastercard, American Express, Visa Debit, PayPal and most major credit cards.
Yes! We are eager to share our delicious meals with as many new people possible and we value your effort to share PORTA with others. This said, when you refer a friend you will receive a $30 discount on your next order. Just visit www.eatporta.com/refer to get your discount code.
You can make any changes to your order as long as it's done before your selection deadline (Saturday at 11:59PM EST, on the week of your delivery). We begin to prepare your order immediately after this deadline passes. This said, we won't be able to make any changes to it and your chosen payment method will be charged.
The good news is, your PORTA meals should be stored in your freezer so they don't need to be consumed immediately and your meals will stay fresh until you're ready to enjoy them!
If you forgot to select items for your delivery, we'll be sending you the same menu items as your last order!
Yes! Through your account settings you can easily add any specific instructions for delivery and any other notes you may want your driver to have regarding your order. Simply login to your account, click "Shipping Info" and update any info/instructions wanted.
To change your menu items, please take the following steps:
1. Visit eatporta.com
2. Sign into your account
3. Under the "Manage Plan" tab, click "Edit Menu"
4. Remove previous menu items by tapping directly on the dish icons (on a computer: the icons will be on the top bar, on mobile: click "review menu" and the icons will be there)
5. Add new items by clicking the "+" sign below each dish you'd like to add
6. Once you're done making edits, click the navy blue icon that says "update."
Once your order is successfully updated, you'll receive an email confirmation.
Of course! With our three different subscription options you will be sure to find a plan that works perfectly for you. After choosing a plan you are also able to skip a scheduled delivery week as long as it is done before your selection deadline (Saturday at 11:59PM EST, on the week of your delivery). Your plan is very flexible and can be customized to fit your schedule!
You can make any changes to your subscription as long as it is done before your selection deadline (Saturday at 11:59PM EST, on the week of your delivery). Whether you want to change your subscription plan, skip a delivery week, pause your account, or completely unsubscribe, you can conveniently do so through your account.
Absolutely! We completely understand that your schedule may be constantly changing. You can easily skip a delivery through your account, as long as you do so before your selection deadline (Saturday at 11:59PM EST, on the week of your delivery).
Yes, based on your chosen subscription plan (weekly, bi-weekly, or monthly), your subscription will auto-renew unless you choose to skip a week.
Yes, you can easily switch between subscription plans directly through your account. Just head to your account settings and on your "manage plan" tab you'll see three plans to choose from. Select one and you're ready to go!